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Bank of America Reviews & Complaints
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REVIEWS & COMPLAINTS2,393on USAComplaints · 3 in last 3 yrs
WEBSITEbankofamerica.com
HEADQUARTERSCharlotte, NC
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
2,393 complaints on USAComplaints, including 3 published in the last three years.
- Kitchen fire claim funds delayed with changing requirements
- Credit card APR of 60.68 percent called illegal finance charge
- Bank changed my name on joint accounts without permission
- Direct deposit lost because of separate routing number
- Rude teller service over deposit identification at drive-through
- Credit limits lowered and rates raised on good customers
- Late fee kept though check was mailed a month earlier
- Credit card closed for inactivity then reopening denied
- Closed all accounts after a year of errors and bad service
- Foreclosure letter after fifteen months of loan modification payments
- Refinance application fee and hidden charges dispute
- Cash mortgage payment treated as bounced check with fee
- Credit line cut to 500 dollars after paying off balance
- Finance charge billed after paying card balance in full
- Fifteen overdraft fees disputed with no alerts received
- Insurance checks deposited without endorsement by mortgage lender
- Monthly fees and overdraft charges on an unused online account
- Loan modification delayed for years after Countrywide refinance problems
- Cashier refused to cash check written in Spanish
- Online wire transfer failed and funds held for five days