Independent profile — not affiliated with AT&T
AT&T Reviews & Complaints
← Back to the full AT&T profile
REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Consumer fraud by not paying promised rebates and/or rewards
- Voice mail charges on phone bill from other companies
- No high speed internet available at rural Texas home
- Billed for Dish equipment and service that never worked properly
- Bait and switch on $19.95 high speed internet and long hold times
- Service breaks down every two weeks and only $35 credit offered
- Rebate form for required adapter never arrived
- Older plan with text messaging no longer honored months before contract end
- Collection threat over small overdue balance on deceased father's phone account
- Hi-Speed Internet Not Available and $253.06 Collection Notice
- Billed $700 after cancelling and bill sent to old address
- Cannot Set Up Online Account to See Landline Call Log
- Installer found house too far from box after wasted day off
- Bill of $265.78 for a three-day billing cycle on new plan
- Billed $304.88 for UK calls on an account I never had
- Bundled price promise broken with higher bills and added Dish charges
- Bill sent to collections after agreed payments were made
- Short Rebate Checks and Promo Rate Raised on Third Bill
- Representatives give wrong billing information and hang up on callers
- Dish service cost misrepresented and card charged for receiver