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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Repeated overcharges for international calls and cell plan
- 3G air card service in rural Indiana is slow and unreliable
- Air card 5GB cap not disclosed, facing huge overage bill
- Internet is too slow and not high speed
- Slow DSL Express speed and unhelpful tech support
- Bill never sent and phone disconnected one month after service began
- Used phones sold as new at two different stores
- Promised flat $132 bundle rate then billed up to $600 monthly
- Deposit not refunded after canceling DSL order
- Hours on hold and transfers trying to downsize cell plan
- Phone service down, cannot reach husband's doctors during emergency
- Multiple final bills after cancelling because of billing cycle timing
- Long store waits and porting delays when moving plan to new carrier
- Returned check fee charged though final bill was paid by phone
- Quoted basic DSL price but billed highest speed plan
- Collection threat because modem return credit was not applied
- Bill shows paid each month but told payments are months late
- Told 2 year deal would save money, then billed $400 cancellation fee
- Cruise ship roaming charges applied without notice
- DSL tech never called back and defective filter replacement charged