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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Windows Phone Update Issue Unresolved, Support Bounced Between Companies
- Third-Party Charges Refunded Only for Two Months, Settings Reset
- Store Rep Promised Penalty-Free Return, Then Billed Over $500
- Promised $100 Modem Rebate Never Received, Bill Higher Than Quoted
- Bundle Switch Brought Four Bills in One Month, Unreachable Supervisors
- GoPhone $2 Daily Plan Lasted Only Three Days on $30 Credit
- Free Phone Overheated, $130 Early Termination Fee Charged
- Request for Help Revising Rates on New Phone Service
- Uverse Transfer Delayed by Previous Owner's Account, Days of Calls
- Promotion Denied Over Relative's Prior Residence, Bill Keeps Changing
- Misled About DSL Promo Terms, Bill Higher Than Promised
- Manager Said He Had No Boss After New Phone Service Not Activated
- Signed Up for U-verse After Asking Only for Information, Billed $108.52
- Go Phone Sold Where Coverage Map Claims Best Coverage but None Exists
- Dropping Internet Connection, Unhelpful Support, Speed Far Below Plan
- Phone, Internet and TV Never Worked, 24 Care Calls, Missed Appointments
- Advertised High Speed DSL Delivers 3 Mbps, Told No Contract
- Erroneous $115 One-Time Charge Contradicting Account Review
- Charged $90 Restoral Fee After Service Briefly Shut Off
- TV Service Constantly Fails, Bills Always Wrong, Switching to Satellite