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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Metered Data Billing Despite Flat Rate Plan, $318 Collection on Credit
- Billed $164 Instead of Usual $38 After Switching Service
- Charged $42.95 for DSL Offered at $32.95, No Credit for Past Months
- Billed $34.58 After Paying in Full and Confirming Account Closed
- Mobile-to-Mobile Calls Counted Against Night and Weekend Minutes
- Voicemail Broken Since July Phone Purchase, Six Months of Calls
- Former Employee Describes Commission Caps and Chargebacks
- Free Phone Upgrade Charged $20 Overnight Shipping Not Requested
- Rollover Minutes Forfeited When Switching to Lower Plan Without Notice
- Forced to Buy New Phones, Double Billing and Free Phone Offer Withdrawn
- Collect Call Billed Over $40 for 18 Minutes, Over $2 Per Minute
- Wife Fired Over Bra Strap Adjustment After Giving Manager Medical Papers
- Unordered Internet Charge of $11.95, Refund Limited to Three Months
- Promised Rewards and Free MP3 Player Never Issued After Switching Back
- New 64k SIM Killed Home Signal, Told No Fix Available
- Contract Extended Despite No-Contract Promise, Overcharged on Minutes
- Credit for Admitted Billing Error Never Issued After Months of Calls
- Billing Error Acknowledged by Reps Then Denied, Now Owes Over $1,000
- Free Chip Offer Turned Into New Two-Year Agreement With Extra Charges
- Billed $500 for International Calls, 25 Percent Hurricane Discount Required Application