A typical example of their customer support:
ME - hello. I had been wondering if I will stop my purchase
Adminstrator (blossom) At: 10/10 08:51: 33 PM
Dear *,
Thanks for the mail.
We're planning them YM1714403 today, and another two-item we'd organized.
Would you reveal whether you wish to substitute or reimbursement?
Awaiting you answer.
Sincerely
Blossom
Me - at: 10/11 12:42: 14 am
I really desired to simply stop the gown YM1714403. I'd still prefer to possess the other two products.
And certainly will i include products (...)
Expensive *,
Thanks for the response.
Them YM1714403 we'd first got it, and we shall shippe your purchase out today.
Which means you simply not have to change it out.
Thanks.
Sincerely
Blossom
Me at: 10/11 08:02: 14 pm
This website claims you are able to stop material before it gets delivered out. I mentioned I needed to stop the gown YM1714403.
Adminstrator (bloom) At: 10/12 02:28: 10 AM
Expensive *,
I'm sorry however the purchase have been delivered out which may be the following number: RB102*
I can't remove product YM1714403.
I'm truly sorry for this case.
Sincerely
Flowe
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