We ordered 2 t-shirts for an event that was 3 weeks away, thinking that we would absolutely get the shirts in time. When 2 weeks went by and the shirts still had not arrived, we started to investigate the shipping and cancellation policies (it was definitely a mistake on our part to not look into this before placing the order; to our defense, we order a LOT of items online and have never had an experience like this). We then learned that the company will not let you cancel an order until 30 days have gone by. And they won't even look at your request until 25 days have gone by. FInally, on the 29th day, our shirts shipped. Of course at that time the event had come and gone and we had already bought different shirts. We figured we would just return the shirts once we got them. Nope. The company won't even let you return merchandise. They have a "return policy" but they say in the shipping receipt that they do not issue refunds at all. They will only issue you credit. I didn't even bother to send the shirts back. BUYER BEWARE—unless you are 100% sure that you will like the item you purchase and you don't need it in a reasonable amount of time I highly suggest you look elsewhere for merchandise.
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