Usacomplaints.com » Clothing & Footwear » Complaint / Review: The Childrens Place - The Place Credit Card. #721872

Complaint / Review
The Childrens Place
The Place Credit Card

Please don't sign up for a "The Kids's Location" charge card, also called "The Area" credit card that will be run by Citi bank cards. I popped a merchant account Using The Kids Location online since you receive 20% off your first purchase created using the card and that I had a considerable purchase since I have was buying school outfits for my boy. I received my purchase without problem however it got nearly four weeks to receive my charge card within the email. It was the very first bit of info I obtained regarding my bill. Used to do not receive any declaration, etc. Just before this. A couple of days later I put up to see my bill online and also to my shock my first cost was overdue plus they charged me a $25 overdue charge along with a minimum balance cost of 2.99 on the 35.00 stability. I delivered a note to customer support via their online e-mail and after 2 days it had been still shown as "unread" though it claims they'll be read within 2 times. I subsequently named their customer support quantity and was aimed to 'Citi' cards which works their charge cards for them. That individual couldn't assist me eliminate the late charge since it had been in "selections". Per that individuals guidance I'd to call-back thru customer support and imagine that used to donot have a merchant account to ensure that I really could be aimed to somebody that may help me. The following person I talked with did remove the $25 overdue charge and also the $2.99 minute. Cost but despite me informing them that I never obtained a declaration since it was a brand new bill they simply constantly explained that 'yes in todays atmosphere with a lot of charge cards it's difficult for individuals to keep track when issues are due." I told them that I just have 3 charge cards and when my funds and breaks get thru I'll definately be rescheduling that one. They never actually apologized for that trouble. I'll still buy products In The Youngsters' Location since so far as the apparel moves I've been fairly pleased, but to any extent further I'll utilize my own personal card.


Offender: The Childrens Place

Country: USA   State: Pennsylvania   City: Pittsburgh

Category: Clothing & Footwear

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