Usacomplaints.com » Clothing & Footwear » Complaint / Review: Plato s Closet - Terrible Staff - Terrible Customer Service. #710116

Complaint / Review
Plato's Closet
Terrible Staff - Terrible Customer Service

I have previously shopped at Plato's Closet in the Woodlands and I have been able to leave as a happy buyer. However, when I went in to sell my nice clothing, accessories, and bags, I am sad to say that I left knowing that I won't go back to there ever again.

Like I said, I had never sold my clothing to the Plato's Closet in The Woodlands before, so I was unaware of the process. I walked in the store, went to the counter, and was greeted by a not-so-friendly employee. She had brown hair, a frumpy dress with her bra hanging out, a dermal piercing in her chest and her right hand, and eye makeup that looked like she just threw on. She didn't even care to look at me. She didn't even care to talk loud enough to make sure I heard her. She just didn't care. When I asked her what the process would be, she didn't even want to answer my question, and pretty much shooed me away like a bug. She said that I would get a call letting me know when I could come back in and get my money, which she said would be an hour. However, I never received a call.

When I went in later today to get my money and clothing that they didn't want, I went to the register, and the cashier gave me what looked like all of my clothing back! They only took 10 of my items and gave me $19 for it all. I had some very good looking American Eagle jeans, Nine West belts, Abercrombie bag (with real leather trim and handles), Victoria Secret bags, Hollister bags, and Anthropologie tights. I asked them if they wanted to take any of the bags, and they hadn't even looked at them! The employees (and what I assume was the manager or owner with short blonde spiky hair) had to 'deliberate' about whether they could sell any of the bags and the cashier said that they were too used! They clearly were not and they are in great condition.

I went back to my car and looked at what they didn't take. I was surprised that out of my 4 bags, they didn't even look through 2 of them! I know that they didn't look through them because the clothing was still as perfect as I put them in the bag!

To conclude:
- don't go to the Plato's Closet in The Woodlands if you want to sell clothing.
- don't go to the Plato's Closet in The Woodlands because the employees will treat you like a pest.
- don't waste your time at the Plato's Closet in The Woodlands.


Offender: Plato's Closet

Country: USA   State: Texas   City: The Woodlands

Category: Clothing & Footwear

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