Usacomplaints.com » Clothing & Footwear » Complaint / Review: Shoebuy.com - Not customer friendly. #640531

Complaint / Review
Shoebuy.com
Not customer friendly

I've been an internet consumer for a long time and also have been embarrassed from the support I Have obtained at Shoebuy.com. For Holiday, my partner purchased me a $50 gift-card to become utilized in the online shop of my selection. I chose to receive my gift-card with shoebuy.com given that they were supplying a 20% promotional discount. Once I experimented with consider the discount and utilize my gift-card to my purchase, I had been recommended that I really could not utilize both gift-card and also the marketing to accomplish my order. WHY? Why must my type of cost impact me being entitled to the marketing? Therefore, I came across the sneakers I needed in a diverse site for $20 less and shoebuy.com claims they are doing 100% price guarantee. Therefore, I requested the sneakers from shoebuy, used my reward card after which compensated the distinction by creditcard. I sent the organization to inform them of the reduced cost in the additional site so when I named to ask, they stated that you cannot obtain the cost promise AND make use of a gift-card along with your purchase! Again, this makes simply no feeling! Along with all that, shoebuy has had the entire cost of the sneakers and it has use it my charge card, not really implementing the present card I applied after I initially put my purchase. Therefore today I've to hold back in order for them to credit me back and utilize the gift-card like they ought to have within the first place. The repetition I simply talked with has told me sentence after sentence that clearly the organization simply doesn't need the client to obtain an excessive amount of a discount on the purchases by allowing them to make use of a gift-card and every other kind of discount! Ridiculous! Therefore, obviously I'll never make use of this organization again if they're which makes it clear that they're not running a business to supply complete client satisfaction. When I mentioned at first, my partner purchased me that gift-card, therefore in this instance, I get no extra savings because the present card arrived of the exact same home. I ought to've only eliminated using the additional site that had the sneakers outlined in the discounted within the first place. I have certainly discovered my training, the difficult technique, and need to alert everyone available. These details was not actually published everywhere for you really to understand this before putting your purchase, therefore please be cautious. Cheers.


Offender: Shoebuy.com

Country: USA

Category: Clothing & Footwear

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