Where do I start to listing all the bad customer support methods of Blair? I posted an order online for just two products on Dec. 4. Paid complete delivery costs. I named them on Dec. 18th since I required the things before Christmas. Their telephone support may usually not allow you to remain on store if they're hectic, which means you need to spend your time redialing their quantity before you cope with (around half an hour any time you contact). You then delay on-hold for fifteen minutes or even more whenever you ultimately do enter their telephone system. Lastly, I acquired to some support broker who had been not able to inform me if the products had delivered or once they may appear. I requested to stop the purchase since I have had a need to hurry out and purchase alternative Holiday presents at that overdue day (in the centre of all of the last second Holiday crowds) to make sure that I'd gifts for just two very expensive relatives. They explained they could not stop the purchase since it may have previously delivered. They stated that if it'dnot currently delivered, these were looking to get fast delivery about the overdue deals, but their program would not demonstrate exactly what the standing was for a later date or two. Therefore, that which was I to complete? Lastly, the bundle came on Dec. 23rd. Among the products was really lightweight and also the additional product was a totally distinct product than I'd requested and that I couldn't utilize it. I'd to brave your day before Holiday buying mob after I had a number of other things you can do. Therefore, I named Blair again and questioned just how to return them (again getting 45 minutes to obtain through their telephone system). They decided to take away the shipping cost and never to cost me return shipment. They did take away the unique delivery cost from my charge card. I had been advised to make use of their "Smart Tag" to come back the incorrect product. I did so as focused and required the bundle towards the postoffice, where I had been informed that their tag didn't have adequate data to become shipped! Therefore, I'd togo house, search on the internet to get a fresh "Intelligent Tag" to printing with my printer and printer. I recorded it towards the bundle, went back again to the postoffice and shipped the package on Jan 7. Here we're on Feb. 3rd without any credit on my charge card however. I examined the internet deal monitoring, which suggests they obtained the bundle at their return focus on Jan. 22nd. Therefore, I named them again— getting half an hour to obtain through— and asked about after I may get my credit. I had been informed that they're adding a brand new program and that I would need to delay still another handful of months for my credit! The bottom line is, I'll never purchase out of this organization again. Store at your personal risk!
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