Like others indicating their horror tales concerning the organization, I also had an extremely poor encounter at Wet Seal nowadays (12-28-08). Despite my ideas on Area View Mall in Roanoke, Virginia I chose to trip to acquire some last second items for Holiday. I looked at many shops within the mall and that I joined the store on December 23 around midday. I selected around to get a tiny bit within the clutter and wound up buying two covers. I've looked there numerous occasions, but haven't needed to return something. Today I did so. I'd the things completely new however within the carrier simply how they quit the shop supported using the unique bill. The lady, Donna (likewise the store-manager) assisted me using the return. After typing within the info she asked me easily desired to trade them or obtain a store credit.in the beginning I believed "Is Not the same task?" then I said neither. Used to do not need time for you to store and that I simply needed my cash! Rudely she stated that they don't provide money discounts. I understood fighting using the woman was simply likely to be ineffective. The lady got my bill and directed with a initials handwritten about the bill and stated "These initials imply that the cashier advised you there are no money discounts" and "Observe? It actually claims it below about the bill" "No money discounts or credit back again to credit/bank cards." I'd to put on back the fun. Did she think I had been silly? Not obtain a bill once you purchase anything? And you may not believe I'd buy anything comprehending that easily improved my brain about this I really could not return it to get a money reimbursement? If You obtain a present from damp seal from somebody and do not get a bill you-can't actually obtain a store credit. Used to donot bother at her on her ignorance. I calmly asked for that corporate quantity, the sales representatives title and hers and so I might convey my concerns towards the correct people, but having a reimbursement plan like this I doubt they actually care and therefore are possibly really used-to client issues concerning the problem. Used to do not return the things. I am waiting on hold for them til I keep in touch with corporate in case they choose to alter issues up a little. Once I got home I named a number of Moist Seals rivals like Charlotte Russe, Old Navy, and Aeropostale. I actually named pricier shops within the mall like Restricted, Convey, Macyis, and Abercrombie & Fitch. All of them had regular return guidelines and might provide discounts within the unique approach to cost and trades in the event that you didn't possess the bill. C'mon Wet Seal. Your competition are demonstrating some course. Actually Burlington Coat Factory transformed their number reimbursement plan simply because they recognized it had been harmful to business. I'll never invest a cent in Wet Seal again and that I can make sure to distribute the term.
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