Our name is Bill "Skip" Myers. I frequent Dillards and purchase several items from your own organization and till lately have now been happy with my buying and also the support that i obtain fromt he Dillards shops that i repeated. Lately I bought a set of Rebook athletic shoes, actually i bought 2 sets which were as a whole of 100.00. I determined that used to do not need the very first set which were merely used out my doorway and put-back within the container. I got the sneakers with my bill at hand and after much run-around I had been ultimately sent back again to the support table within the Marion, Illinois shop. I will tell u that I had been handled extremely unfairly. Your shop polciy would be to return and take items which have been in situation and reimbursement having a bill. I'd a recepit and these sneakers were in good shape in the end these sneakers were used for roughly 2 units and that I had deceided they were too-tight and didn't require them this 1 set could be sufficient. Just how that I had been treated wasn't just discusting - I'll never store inside your shops again as well as may inform u I understand lots of people who I've been showing how I had been handled. Like a entrepreneur I will inform u this 1 poor experience moves alot beyond 1000 great knowledge. The store-manager and that I believe her title was Donna was rude and handled my just like a low-life. I'll inform u that i invest roughly $300 to $500 regular inside your shops which I'll now visit your rival for my garments, perfume and other things that i officially had purchsed sort your establishement. Not just was i handled rudely and illegal I had been also humiliated so that as well as ashamed aswell. I'll never purchase another item type your stores, and that I described I'll also tell-all my family and friends members and other people I will inform not to visit your stores. So that as i observe inside your reviews your Marion, Illinois shop isn't succeeding to started with from the monetary perspective. As time goes by it could assist your organization to see your team that managing a person that stays a lot of cash in your establishement with disrespect and neglect may end up being an extremely expensive mistake. When I mentioned i officially invested a lot of cash in your shops and that I no further can I may visit Macy's Famous Barr or elsewhere to buy my items, your Supervisor as of this shop is rude and doesn't follow process and protocal that you simply have established — there is nothing wrong with one of these sneakers and that I must have had not a problem in returning them, alternatively I had been humilitated and embarrassed — making you with dropping an extremely useful client, when u shed one others may follow.
Thanks for the period,
Bill S. Myers
618-969-0844
1501 D. Russell Lot 10
Marion, IL 62959
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