Avis
Abhorrent lack of professionalism at local branches costing me an entire day of work
Made a reservation, they never called. Was ill-informed that a "pick-up service" was available to me, but I must contact local branch to verify it can be done. I spent 2.5 hours calling. They never picked up the phone, I had to spend time between calling them during the 2.5 hours to call ...