TAMPA, FLORIDA — Rented a car 10/12 - from Tampa airport - walked around the vehicle and saw damage to the lower front spoiler - roof dent - no big deal - must have been reported thinking they wouldn't rent me a car without them inspecting the car and noting the problems. Left with the vehicle and returned 4 days later - arrive at the airport in the A.M. - inspector upon return said there's damage to the lower spoiler 'yes it was there and I informed her there was also damage to the roof (dent) and door" (door had a very small see through sticker attached) which she didn't notice.
She asked me to fill out a form stating I didn't damage the vehicle which I filled out (minding 13,000 miles on vehicle). We'll today got a phone call from a Representative 10/19 - stating I owe them for damages above. I didn't take out extra insurance - so they want it from me. I hope they have video of me walking around the vehicle and noting damage, (before leaving with the rental) besides a photo I took of vehicle which shows the damage.in any-event I have read numerous posts from others on other WEB sights claiming the same SCAM by their company Dollar Rent A Car.
I didn't pay for the extra insurance, if I paid for extra insurance through them I'm sure I would have never heard a word... So they could pass it on to someone else.
I just received the estimate from them $1,691.44 - If I did it would except it - but the damage was there - their claims department said "we would never rent a vehicle like that" well you did to me STOP lying! Case in point - buy the Extra insurance - will never rent a car from Dollar/Thrifty - enough said - Thank you
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