Took my husbands 96 F150 XLT EXT Cab to World Ford in Pensacola Fl to have repainted for our 40th wedding anniversary 12/29 thought I would get a great job from them BIG Mistake! We are an older couple was hard to see some things till we got home and really had a chance to look at truck Was so excited to get our truck repainted ended up with Painted over dirt, dents, chips, marbling in paint color, door jams a mess damaged trim put on truck other trim thrown away stripping upside down and short bed of truck misaligned did not even paint under hood to many things to list will have to have truck redone somewhere else filed w/BBB. Rude treatment after they were paid and would not agree to fix all problems. This dream became a nightmare would never recommend World Ford Pensacola Fl to anyone else! Had saved along time to have this done and was stolen in the blink of an eye. They had the truck for a Month and still could not do a professional Quality job. I will say they do have 1 good customer serviced minded employee in their body shop Pedro he was friendly & and professional throughout trying to get problems resolved no doubt everything would have been done if left up to him but he was low man on totem pole. Was so looking forward to taking it to shows this was going to be our hobby we will still go to the shows and give these reviews @ every car & truck show we attend maybe we will be able to save our money to have it redone again before too long. We still love our Truck just does not look as good as it did before they touched it!!! We invited any Ford Executive to look at our Truck and tell us that he/she would be satisfied with the job that was done with no response. If there's any help you can give us it would be sooo appreciated. Its a beautiful original truck but the paint has been totally messed up now! If you would like you can contact me @ [email protected] Thank you for your time in reading this I am still trying to find the wheel well trim they threw away it is stainless/chrome finish only year that came with rubber seal would appreciate any help its 3/4" face x 1" mounting flange passenger side rear or would be willing to get a full set TY!
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