Usacomplaints.com » Cars & Transport » Complaint / Review: Rent a Terstappen - Terstappen Overcharge: Very deceptive. 100% over cost estimate, Terminal 2, Othe. #947101

Complaint / Review
Rent a Terstappen
Terstappen Overcharge: Very deceptive. 100% over cost estimate, Terminal 2, Othe

I traveled to Frankfurt Germany last week and rented a car from the local Dollar franchise. I got a good rate from HotWire.com, the popular web travel site. They are a booking agent for major airlines and car rental agencies. For a simple booking, its difficult to arrange personal service through HotWire, but as travel partners go, they are among the best. And so, I booked my rental online, fully recognizing that I might get stuck with a Frankfurt drug tax or perhaps in this case, a wiener-schnitzel tax. But I was woefully unprepared for what happened. I was socked with a very unique fee. One that doubled amount in the printed contract and confirmed by the travel agent!

Dollar franchisee Rent a Terstappen
Desk clerk Beatrice Lindholm-Dagci
HotWire itinerary 4523744713
Contract offer $151.



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