I cancelled my warranty 1/11 this warranty cost me $ 2481.00, it was in effect for 13 months one month in shop. I have sent all paper work registered mail. (cancellation & milage certification) and was signed for. They first said to wait 30 days, then 45 days then 60 business days! What a joke! I have called dozens of times & left on line 20 min or more only to get a recording like The refund dept. Is now closed or wait 10 min and get someone and be put on hold another 10 mins.
Then told to e-mail request for refunds to refunds@awautopro and wait 10 days for a response because its been so long that its "out of their hands". Wait 11 days & call "your e-mail bounced back" re mail and wait 3 days! I have called, faxed, e-mailed & sent registered letters w/returned signed receipts to no avail! This company is the worst company I have ever dealt with in my life, I am 58 years old and they treat you like some12 year old. I have written down names & times I have called & responses. I filled a note pad with their bulls—t! Its been 8 months still no refund
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