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Usacomplaints.com » Cars & Transport » Complaint / Review: U-Haul - Presents the Adventures with U-Hell. #9299

Complaint / Review
U-Haul
Presents the Adventures with U-Hell

I rented a 12 foot trailer from U-Haul for a cross country trip. After they hooked up the trailer hitch to my van hitch, I loaded it and began my 3000 mile journey. Only 200 miles into the trip, the trialer hitch broke causing a serious accident. Not only did U-Haul's Insurance (Western Republic) not pay for the damages which included a totaled van and emergency room fees, they refused to return my rental fees for the defective trailer. I finished my trip with Ryder.
Katherina
Greensboro, NC


Offender: U-Haul

Country: USA   State: Arizona   City: Phoenix

Category: Cars & Transport

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