Usacomplaints.com » Cars & Transport » Complaint / Review: Auto Computer Exchange - Is a scam!. #927266

Complaint / Review
Auto Computer Exchange
Is a scam!

This place is terrible. They sent me 4 bad computers and then said they could not send anymore. Their store policy is not to sned more than 4 replacemnets even if they are all bad. They told me I would get a full refund in 3 days for the computers and just to keep the bad one. I had already sent my computer in to them as a core. The refund did not come and I called them back (many, many times). I was told by several different people (Gus - the manager, Andy, Mirale, Lisa, and finally Nancy) that I would get a refund.

No refund came. I asked to speak to the owner and they refused to transfer me to him and would not give me his last name. Several weeks later I finally was about to report them to the Better Buainess Bureau and the State Attorney General's office when I finally got a refund from Nancy. It was weeks of lies, being put on hold for hours, and never calling me back. I am convinced the onlt reason I got a refund was because I was a pain the butt and called them continuously several times a day for several weeks. This company sells garbage auto computers and then refuses to give refunds. It is a total SCAM business and avoid it at all costs.



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