Usacomplaints.com » Cars & Transport » Complaint / Review: Morris Tire Company - Morris Tire Co. Overcharging, Rudeness, Bad Business Standards. #922788

Complaint / Review
Morris Tire Company
Morris Tire Co. Overcharging, Rudeness, Bad Business Standards

Looking for a state inspection for your vehicle? Try somewhere else... Anywhere else. I was originally grateful that they could get me in on such short notice on a Friday evening (and I'm beginning to see why), but they warned me that I would be charged whether or not I passed. Seemed fine to me. I had purchased the car roughly a year ago and wasn't expecting any issues.

Near the end of the inspection, I was informed that my rear breaks had not passed. I was slightly confused being that I had no preformance problems or squealing. No problem. I get it. Your businesses name is on the line, and I can respect that. I therefore leave for no more than 10 minutes to get replacement pads, being they didn't have them. I was then directed to come back an hour and a half later, when they had an opening. Once again, I get it, no big deal.

I come back and ask about labor charges for throwing on the set. Arnie basically said that he didn't know but that he charged by the hour. At this point I start getting uneasy. A seasoned mechanic should be able to give me at least a ball park. They then Inform me that, even though they inspected the entire car less than a hour ago, they'll have to charge me the inspection rate they already charged me along with the labor associated with throwing on the break pads. At this point I'm about ready to lose it. I ask why and the guy behind the counter just points to some sign above him and gives me that, " your a moron" look. I proceeded to tell them what I thought of their establishment and left, still no inspection and $22 poorer.

Basically, I get that they wanted paid for their time, but to charge for that time plus an extra inspection fee was across the line. I've since found out that most places will give you a few days to fix your issue and give you the sticker when you sucessfully pass the inspection.

Bottom line, don't be a sucker like me. Shop around and keep in mind that if you don't pass, someone may want to double dip into your wallet. Hope this helps!


Offender: Morris Tire Company

Country: USA   State: Pennsylvania   City: Kittanning
Address: 496 Butler Rd
Phone: 7245432403

Category: Cars & Transport

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