Usacomplaints.com » Cars & Transport » Complaint / Review: Battery - Poor customer service on warranty. #907156

Complaint / Review
Battery
Poor customer service on warranty

We purchased a battery on hwy 124 at walmart. We were out and our battery lighting arrived on therefore we visited the walmart on hwy 124 to possess check. Whenever we appear if it had been battery it had been our alternative then they examine to determine your vehicle wouldn't start back-up. Since we understood where you can visit get that issue fixed, which was okay around. But when the components division observed it had been not the battery they merely pressed on our vehicle out-of their storage. Subsequently was not dislike you may contact pull organization for road-side or your vehicle. We were like okay properly cant since we'd guarantee onto it for 3 years, you substitute the battery battery. We needed this simply to generate vehicle to obtain alternator mounted. They stated we do we recharge battery or substitute and that since its not your battery as well as your battery is behind your tire. Today it was incredible we purchased battery only at that area plus they offered us battery and use it! I am aware concept change in operation with guarantee on the merchandise could be not a problem however, you might believe. And so they did not talk properly and were really rude, we'd to keep wondering that which went on plus my spouse needed to tell their work to them. Like they did not understand something it had been! We simply desired to visit near area to obtain alternator repair. Therefore about an hour or so a a half we simply ultimately went in advance to keep in touch with a trigger components supervisor was usually the one not assisting us! Therefore eventually got some help he'd togo and let them know to recharge battery, the associate supervisor. Therefore another time yes what we anticipated the battery was totally useless today after which passes. So doug had us towed to issue and a different walmart got mounted! Wow what each day! Placed on and we got alternater purchased in faster time subsequently walmart might charge a battery! Wow thats really support and bad business! Thank god for individuals like doug or we wouldnt have have the ability to do something! I am hoping yall get your team together in parts division particularly the supervisor! Bad support! Won't get any car items again!


Offender: Battery

Country: USA   State: Georgia   City: Snellville

Category: Cars & Transport

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