I called Tire Kingdom on Saturday March 10 at around 9: am. I spoke with a Patrick at Tire Kingdom regarding their prices on replacing struts for my vehicle. I informed Patrick (A front desk worker) that the vehicle is under extended warranty and I dont want any work done unless its covered. I dropped the car off at around 10:50 am and I specifically told |Patrick again not to complete any work unless it was covered by the warranty company. Patrick called me back at 15:20 Almost a full 5 hours later to tell me that the struts on my vehicle were fine and I needed a wheel barring and tie rod replaced. Patrick said that he had spoken with the warranty company and they said they would cover those replacements. Okay everything was fine until 19:43 exactly, at that time I was called by the Manager Shawn to come pick up my vehicle because the work was completed. When I got there all hell broke loose. The manager said that the warranty company didnt pay and I cant get my car until I PAY so me being me I refused to pay and or leave and they called the police on me and I video taped the event and It will be on youtube under Tire Kingdom stole my vehicle. I now have to wait until Monday to get my vehicle back. Store number 205
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