We informed hosehold auto finance that we sold out vehicle and that the dealership, would be paying off the car. We asked them to stop taking payments out of our checking account and they have repeatedly kept taking the money, causing us over draft fees of 28 dollars per transaction.
July, I sent them a statement allowing my wife, to have access to this account, allowing them to discuss account business with her at any given time. Each time she called she was treated rudely and not given the inmformation asked for, and the company claimed we needed to send them something in writing, which we did.
When we call to get them to stop taking the money again and again they say we need to call the dealership and get the funds from them... Does that make sense?
They have since tried getting monies out of this account about six (6) times and they wont stop. I have written a request to stop payment and they will not stop.
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