I was sold bad wheels by a company called mod bargains who sells MRR wheels. Mod Bargains issued a refund because they did not want to deal with the matter and told me to contact MRR in order to get my wheels warrantied. Mike/Accountant from Mod told me that MRR wheels did not refund their portion of the money to them so they took a total loss and my wheels should be able to be warrantied.
I received a frantic email from Carlos at MRR who immediately told me they would resolve the issue. I told them of the issue with Mod and that they were looking to issue a refund etc... CARLOS responded
"MRR WHEELS [email protected] Jan 27to me Damon, good afternoon. My name is Carlos Morales and im the Manager for MRR design wheels. I search my system for your email and i think i located the proper person, Damon one of the sales reps from Modbargains just forward us a email you wrote to them regarding our wheels HR06 22x10 that you purchased sometime late last year, im very concern over the problem you might be going through, any product that douse not meet regular driving standard conditions must be immidiately brought to our attention, we strive to produce a flawless product yet tested and certified JWL and VIA our product is even TUV approved for customer in Germany, we offer a full life time structure waranty so any isues is immidiately covered under our warranty.
0 comments