In 2011 I traded my SUV HIghlander for a Cadillac de Ville 2000 from them. I was downgrading myself so I could pay the Highlander off with the money from the trade in. I told the sales men this. The sales people were very nice to me and my sister and acted very honest. I explained that being an elderly person I needed a reliable car, that I do not drive a lot, but I need a safe car.
The first thing that happened is that I found out the trunk leaked. I took it back and it it took them almost three months to fix it. I went twice to pick up the car after they called me and said it was fixed. After bringing it home found out it was not fixed. Then the last time I took it to them again, it took them a whole month to do it. Three months to do this.
The next thing I found out is that the tires needed to be replaced even though they had told me they were fine for about one more year.
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