Usacomplaints.com » Cars & Transport » Complaint / Review: Off Lease Only - My Happy BMW Purchase - auto sales. #763404

Complaint / Review
Off Lease Only
My Happy BMW Purchase - auto sales

Ok i was very suspicious about this dealership when i saw their prices on line. I did not see how they priced there cars so cheap. I am a haggler type of person and i visited off lease only with the intentions of dropping the price of the vehicle even more. I arrived from orlando at 1000 am expecting a salesperson eager to sell me a car. I noticed after looking at cars for 20 minutes that no salesperson was up my ass. Finally someone approached my wife and this is where things got good. I expected a well dressed smooth talking ass hole that would try and sell me something i didnt want.insead i got Juan Palacios. A not so well dressed individual that was all buisness. The first thing he said is what are you looking for and are you ready to test drive it out. I told him what i was looking for and the cars were brought over promptly. I test drove the most amazing car and was hooked. Then we went inside where every desk was full of customers. Still was concerned with the dealership and prices and was very weary. I asked him what the catch was to getting this car and he said there was not one. No dealer fee, no extra mandatory warranty, no down payment requirements, no transportation fee, no bullshit. I asked for a better price on the car and i was told to look all over the nation and find the same car for a better price. Needless to say i tried and failed at finding a comparable price. So i decided i had no leverage to haggle. They did work with my trade giving me 1500 more than what i owed on my truck. I went to financing and they did try and sell extended warranties but no pressure. They gave me the loan and interest terms i asked and i walked away with a 2008 bmw 535 xi. With low miles and still under factory warranty. This vehicle is the best ive ever driven and i love it. This dealership is the best ive been to and would recommend to anybody trying to buy a car. Juan was even nice enough to send me the 600 dollar spare key to my home address withing days. I have told everybody i know about this dealership and Juan Palacios...


Offender: Off Lease Only

Country: USA

Category: Cars & Transport

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