Usacomplaints.com » Cars & Transport » Complaint / Review: Firestone Complete Auto Care - Store # 014346 Overcharged an unbelievable amount for parts and labor!. #743836

Complaint / Review
Firestone Complete Auto Care
Store # 014346 Overcharged an unbelievable amount for parts and labor!

I took in my girlfriends 2005 Chrysler Van because the engine light would come on occasionally. I had the code read at Auto-Zone, and it was an emission system leak. Very minor. Or a loose gas cap. I was told, at Firestone, that the EGR Valve had to be replaced, and the cost would be $336.00 for parts, labor, and the original diagnosis fee. Leaving for Miami the next day, and in a hurry, we had the work done. After seeing the breakdown of costs, and doing some research about how difficult a job it was... I was astonished to find that the EGR valve retail at Auto-Zone was $ 64.00.. But, I was charged, $ 149.15!! And the labor. A job described on the internet as "done in minutes in your own driveway"... Cost $ 159.00!! The battery terminal had been disconnected to make the repair... From the start to the end... 34 minutes! I feel like someone reached into my pocket and stole my money!!


Offender: Firestone Complete Auto Care

Country: USA   State: Florida   City: Merritt Island
Address: 777 E Merritt Island Causeway
Phone: 3214536757

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google