Usacomplaints.com » Cars & Transport » Complaint / Review: Hidcountry - OWNER GERALD, SALES REP JEFF Payed for the order via PayPal, no shipping charges where added in the final invoice they not procesed my orde. #741872

Complaint / Review
Hidcountry
OWNER GERALD, SALES REP JEFF Payed for the order via PayPal, no shipping charges where added in the final invoice they not procesed my orde

Search on the internet find HID COUNTRY the web site loock nice the presentation also, and the price the same. But this guys are clevered they charge nothing for the KITS everybody jump in they get hooked and by by money. I have wait almost one month to have the product shipped, nothing on mail from them. I email them several time no answer, finaly I call them I talked with Jeff that is the Sale rep and he start with fare tale story that the guy who is handeling the orders payed via PayPal was fiered because he was behind with the orders and bla bla bla, (I non`t care about that at all) After another email Geral the Owner reply to me after almost one month that my order need to be charged shipping around 19 $ even on the PayPal I put the adress in Canada not US (that should be done after 2 days and I am resonable) On the website they say "24-7 CUSTOMER SERVICE & SALES!" and just under that they have business hours "Monday - Friday: 10 AM - 5 PM
Saturday: 10 AM - 5 PM "
I the youtoube videos they say" We are # 1 leading autorised retailer in HID kits" autorised by who?
Any way I asck very ployte to cancel my order and reimburse my money via PayPal.


Offender: Hidcountry

Country: USA
Address: N. Washington Blvd, Unit 4
Phone: 9413651305
Site:

Category: Cars & Transport

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