I took my car in for diagnostics at my appointment time (10:00AM). I was told I would be called before any work was done to my vehicle that was not covered under my warranty. I thanked them and left.
Over four hours later (after 2PM), I heard from the services department. I was told my repairs would total over $1200, and I was told I should look elsewhere for services/repairs. I agreed.
I went to pick up my car and was given a PRE-INVOICE and told I owed over $90. I asked, "For what?" It was for "labor" only to turn off an airbag light. I asked if it was covered under warranty and I was told no. I said I was not called about this (and I would be called before any work was done that was not under warranty), and I did not approve it. The mechanic then pointed to the document I signed for diagnostics and said, "Is this your signature?" He then said that I approved the work because I signed a form for DIAGNOSTICS.
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