Bill Pierre Ford ruined my life. What was to be my 49th birthday present turned into a disaster. I had repeatedly told them that I wanted a Focus, not a Mustang, like, why is it so hard to trade out of a 2010 Mustang into a Focus? We made a deal for $500 down and $405 a month, trading in my Mustang for a 2010 Focus SE that made me 100% satisfied. After a lot of glad handing and hand shaking, they ushered me down to the Money Mart where the original deal quickly vanished, and now they needed $3,000 at least to make a deal!
Never in my life have I dealt with a company so dead-set against a customer except for Wild Tangent.
Rather than eat their words, Bill Pierre Ford told me I had to bring the car back. This was in October, and four months later, they did the same thing again! They pulled the rug out from under me after we had made an agreement and I had signed the worksheet to do the deal! Turns out, Ford Credit did not want me having a car with a lower value-to-loan ratio, so they pulled the plug, but didn't tell the finance department until after the deal was made. [continued below]...
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