August
8th 2011
My name is Barry Cohen and I live in Durango Colorado. Approximately
one year ago I purchased 15 Wedco PLASTIC gas-fuel cans from Wal-Mart. Today on
August 8th I needed to use my gas-fuel can containers only to
find that the expandable pour spouts on every single fuel can was deteriorated
causing gasoline to leak from the gaping holes on the defective pour spouts.
Now I will have to use a funnel to remove and dispose the fuel that is
contaminated from the melted plastic pour spouts now mixed in with the 75
gallons of fuel. I looked up Wedco online to find out that Wedco gas-fuel cans are really
manufactured by a company called The Plastics Group World Headquarters. The
Plastics Group World Headquarters has locations at 7409 South Quincy Street in
Willowbrook IL 60521-5590 and at 2101 Cedar Street in Freemont Ohio. 43420 I
called the Plastic Group World Headquarters (Wedco) in Willowbrook IL to
explain the problems and to ask them to make good for sticking me with 15
defective fuel cans and contaminated fuel. When I called to explain the
problems I now face they admitted that the spouts on these gas-fuel cans were
indeed defective! However they also told me that since my fuel storage cans
were discontinued about three years ago, they would not make good for their
negligence in any way even though I purchased them from Wal-Mart stock after
they were discontinued. I again asked them to make good for their negligence of
producing and selling these defective gas-fuel tanks. I gave them the choice to
replace the fuel spouts, replace the entire gas-fuel tanks or to reimburse me
$150.00 for the cost of the 15 tanks. As of right now I did not ask them to cover the costs of getting rid of the 75
gallons of contaminated fuel and replacing it! However I will demand to recover
these additional costs if I am not given proper customer service on this day of
Aug 8th. Again they refused to do anything at all to help me
with this major problem! I asked the man in management on the phone for his
name but he refused to provide it to me. And when I told him that I would
expose the Plastic Group World Headquarters (Wedco) terrible customer service to
the BBB in Willowbrook IL and Fremont OH, The EPA, The FTC and to the entire
world through the many dozens of scam reporting websites causing this letter to
pop up all over the internet with searches for their products and company name
he told me to go ahead and do it!
So I am now making good on my word to expose this product manufacturing
negligence and total lack of customer service by the Plastic Group World
Headquarters. I will continue to post these facts all over the Internet until
they make good for my loss!
Barry Cohen - Durango Colorado
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