Everytime I go to get my brakes fixed, which is annually. I am told that I do not have the lifetime warranty on the parts. When I show them the paperwork, they still try to get out of it. Then I am ALWAYS told that I need new rotors. When asked to give old rotors back to see if they really needed to be replaced, wouldn't give them to me. The rotors were not replaced but I was charged. Looked at supposedly new rotors which I had marked and they were the same ones.
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