I took my Jeep to have the oil changed for the special of $9.99. The guy calls me up and says that my plug is stripped, I need new shocks, clean the brake fluid, front end alignment all totaling $1,200.00. I told he to change my oil and thats all. I go to pick up my vehicle and was charged $31.00. The total should have been less than $13.00 with tax. I personally changed my oil the last time and always use a closed end wrench so I know the oil plug was not stripped. Just another way to milk $15.00 for a plug that costs about $3.00... When I explained to the girl that I didn't request a new plug, she told me they didn't keep the old one. Never again!!! Enjoy your $15.00 merchants... If I can talk 1 person out of never using Merchants again... I win baby!!!
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