2675 HWY E Ofallon MO 63368. I'd a discount guide and chose to get 4 purchases of icecream for my loved ones. Your purchase was determined on the basis of the deals in the book I'd. The woman behind the register appeared troubled that people reached 8:45 PM, it had been apparent together with her body langauge - eyes coming out and moving once we were determining and taking a look at the deals. I set the deals about the table snd passed her A - 20$ bill. We requested 2 ice-cream containers and 2 concretes. Our boy was simply getting off-work and that I questioned him if he received a discount for his purchase. The woman behind the table stated that he didnt also it just measured on breaks for him. I mentioned thats okay since I'd deals anyways. She provides me again INCH$ and walks away to obtain create the purchase. Although this really is occurring, I'm considering the sum total didnt appear proper, since the deals were purchase one-get one-free. Then when she returned using the purchase, I questioned her to regulate the statement using the deals. She stated no since I'd previously settled. Our response was that she overlooked to use the deals towards the whole. She stated it had been to overdue and couldnt open the register with no purchase. And so I informed her which was good since I had a need to obtain a birthday meal anyways which there is a discount within the book anyhow. And so I might purchase the dessert after which she might provide me back the distinction and negotiate it. She strolled away (irritated) and cut back her 'supervisor' (what seemed to be a highschool gal). I described the problem towards the 'supervisor' and he or she explained this, " we're not really a lender and therefore are not within the support of providing individuals with money". I stopped for some occasions since I had been truly taken back from the declaration. She really was rude and maintained stating its to late you settled of course if you wish to utilize your discount I'd need to spot a brand new purchase. WHAT? The discount book was the main reason I had been there!!! I requested to determine her supervisor and he or she stated she was the supervisor which it had been her plan. I told her at thast indicate provide me back all my cash and consider the purchase back. She declined to, she likewise declined to provide me a recipt! I told her this isnt how customer-based company works which her perspective is disgracing the organization. She explained that DQ isnt an organization which it had been independently held. I subsequently described the idea of a and they continue to be addressing the DQ title. She extended to claim with me that I had been incorrect, truly??? She strolled awasy after which stated her manger stated that I couldnt get my money-back and 'too poor'. At that time I stated I believed your supervisor wasnt there, she stated she named him. I expected her for that number of the organization workplace and shop identification number. Her response was this, " I'm not providing you with the mangeris quantity and phone tomorrow. She declined to provide me her name, the cashiers name, the franchisee's name and insisted that NO shop might recognize a discount even if the cashier reaches fault. I informed her she required some fast organization classes and recommended that possibly her levels aren't so nicely in college since this really is simply absurd and maybe retared. She than begins shouting at me and saying I named her retarded. I informed her, no however now you're retarded and really should be examined to get a learning disabilty (significantly, there's something amiss with her way of thinking and that I don't suggest this malicously). I'm so annoyed since her therapy of me before my 16-year old boy and 4-year old child were viewing this teen participate in such degrading and unprofessional conduct. These 2 workers haven't been educated accordingly in customer-related based company functions.
I've early onset parkinsons disease and tension excerbates these terrible attacks. I started shaking and trembling and began to have issues trembling whilst the two of these extended to 'college' me and create referrals to my era They strolled down and quit the meals about the table.
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