Usacomplaints.com » Cars & Transport » Complaint / Review: Household Automotive Finance - Ripoff Mr. Monty Lisourskis Why should they take my car for 3 missed payments the previous year after I had begun paying and never missed a payment. #68821

Complaint / Review
Household Automotive Finance
Ripoff Mr. Monty Lisourskis Why should they take my car for 3 missed payments the previous year after I had begun paying and never missed a payment

In February my new 1998 Toyota Corolla was taken from my apartment building on a early Sunday morning. I found out it was reposessed.

According to HFC they said a balance of $2053.12 was due when I called them. The money owed was from the year before in the spring when I was bedridden and out of work due to major surgery at the VA. At that time the company had received my medical records for a hardship which they agreed to. I once again returned to work in August and began again making payments. There were no further missed payments.

In February they decided to take my car although I had kept making the payments and was not delinquent. About a week after they took the car they sent me a letter stating that under a new program I could get my car back.

I immediately called them and sent all my new financial information to a Monty Lisourskis. He stated that my car had been taken by accident and would be returned to me and that it was sitting in a Glendale, Az impoundment lot. I faxed him all my payment stubs for the car (they were all up to date from Aug. The previous year) and sent copies of my employment stubs and bank statements. He asked me to wait a few days for processing and call him back.

Three days later we called to talk to him; he had been fired or let go and no one knew of the file or where it had went. HFC said that my car had been sold at auction and they failed to stop it being sold.

So there is my story; I have never had a car repoed, it has affected my purchase of a new vehicle and many car financial people have stated that was a wrong deal-the left hand didn't know what the right was doing. I want my credit back and tired of the threatening letters.

Why should they take my car for 3 missed payments the previous year after I had begun paying and never missed a payment. I have all the payment stubs and yet they say I missed payments. They have put me on a credit report, threatened me with nasty letters. I am going to get this fixed and hold them accountable.


Offender: Household Automotive Finance

Country: USA   State: California   City: San Diego
Address: P.O Box 17915 San Diego, CA 92177-7915
Phone: 8004181888

Category: Cars & Transport

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