My Grandfather sold me his 2002 Impala because he could no longer drive and he needed money for medical care. I took the car to my shop and they told me the Intake manifold gasket was leaking oil all over the engine and this could start a fire. Also rack and pinion leaking the power steering fluid out so the steering could go out at any time. Another safety problem and the steering was making a clunking sound every time i turn the wheel.
I called GM and they made me take the car to there dealer for an inspection and I had to pay 70,00 dollars for this. Ron said the same things about the car, also they said its save to drive. Well my shop said don't drive the car because it could catch on fire or the steering could go out at any time causing a crash. This was a 90 year old mans car well maintained heated garage kept. He always took it to the dealer. My shop said there was no way the dealer would have missed the leaking gasket with the oil all over everything.
So I called GM and explained that its a known fact the gaskets go out on those cars and the steering is a safety problem. Well after two weeks of the run around they could care less. They're not paying for anything, and they don't care its my problem. Why cant they fix their defects? GM just does not care about there customers. My Grandfather took such good care of this car there is no reason for it to have over 3000.00 in repairs that are needed. I have a bad back and live on a fixed income and I needed this car to get me back and forth to the Dr. All can say IS GM you lost another customer, I will never buy another GM car or truck. Now I have to make car payments on a car that you think should run good but is a pile of junk. If anyone has heard of any class action suit I could join let me know.
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