Usacomplaints.com » Cars & Transport » Complaint / Review: Service Protection Direct - Zero reliability. #677247

Complaint / Review
Service Protection Direct
Zero reliability

I recently had registered for a long guarantee that I had been from the beginning really suspicious about, but a couple of months later anything I thought about the corporation turned legitimate.

They provided me a month-to-month agreement of $90 a month. Our 2007 Honda Civic was TOTALLY good when I registered due to their strategy. 60 days later, my motor begins producing noisy lever sounds and that I understand that my AC compressor clutch must be changed. And that I was grateful that I'd registered for this guarantee 2 weeks before. Nevertheless, after I introduced it in to the repair center, my state was refused. Some tips about what occurred:

Day 1, I provide my vehicle set for restoration. The restoration service calls me stating that Support Safety Immediate is likely to be delivering a technician to check out my vehicle.

Day2-5, the technician does not display

Day 6, he turns up, lastly

Day 7, they refuse the state.

I ask the Ford repair service why it had been refused, they stated,

"Your guarantee organization said that you simply havent handed the waiting peroid of 45 times and also you havent pushed past 1000 kilometers in the day of the register"

I look-back at my agreement.

Day of register: 3/3

Mileage recorded: 48085

I look at my car and today's date:

Current date: 5/5

Mileage: 49300 (estimated)

So that was a lie.

I contact the guarantee organization: they state that my situation was pre-exisiting and they couldn't protect it.

Listed Here Is where I get angry. They inform the dealer that I had been nevertheless in my deferral peroid. They inform me that its a pre-exisiting condition. Two different reports.

Me: "how will you folks realize that its pre-exisiting?"

Them: "We had a technician to check on it out, he figured your situation happened in your deferral peroid"

Me: "but my vehicle was operating good, it just started up late May"

Them "sorry thats exactly what the technician informed us"

And That I keep these things deliver a duplicate of the technicians statement. They stated they cannot provide that out.

I ask them easily might consult with their Statements Officier (called Tag). This person was rude, did not provide a simple clarification why they determined it to become pre-exisiting. It is being a the technicianis term against mine kind of offer.

I cause it out with him, I stated

"used to donot realize that it was a pre-exisiting condition. Our motor hadnot created this sort of sound until lately. It may have been a pre-exisitng situation but used to do not learn about it. And when my engine stops working, and also you refuse my state stating that it had been a preexisiting situation, perhaps you are correct, but my vehicle had go beyond 2000 kilometers having a gradually degrading engine. Can you men refuse the state subsequently stating that my motor was not as much as level throughout the deferral peroid? HOW WILL YOU PEOPLE EVALUATE A PRE-EXISITING SITUATION?

Their solution

Sorry, I can not assist you to

Therefore The next point I-say is

Move me to revenue, im getting from this strategy.

And thus he did.

Zero stability, Zero ethics, customer support was horrible. Yes, they possibly do repair vehicles, its not really a fraud, but these subjects attempt in most method to change the opt to themselves. It is sleazy and dishonest.

No I don't agree of the organization.

Keep your monthly rates, so when anything does occur, you are able to repair your vehicle using the cash you saved.in the place of have these jackasses manage your situation having a fairly large possibility of your state being refused.

Whatever you believe, an insurance provideris goal would be to create revenue. GREAT businesses spot the confidence of the general public before earnings, as well as their reputations matter more. That one, sadly, is likely to be prepared to consider your cash in the cost of any confidence as well as their ethics.

I will not be amazed to determine this organization may challenge along the decades. Please be skeptical of Safety Service Direct, please.


Offender: Service Protection Direct

Country: USA

Category: Cars & Transport

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