Our vehicle overheated! Firestone towed it to there store and did ablock and stress check, MNGR. ERIC, anxious about this and doesn't cost me since he understands they simply maintained my car 5 days preceding, he explained, he was worried about the gas within the vehicle. After having it for 4 times, He MENTIONED! NOTHING WRONG WITH YOUR CAR THERE'S NOTHING DRIPPING, it handed anything BUT. Bring it towards the dealer. WHY? If nothing identified incorrect? Numerous calls back and final to customers Firestone, local mngrs, and corporate I have the ability to get check redone along with a coolant flush, Today they discovered a trickle in the radiator & coolant line meet. Firestone fixes the radiator and tubes after 9 times having my vehicle and claims ITS MOUNTED get your vehicle must have NO FURTHER PROBLEMS. I no faster have it house also it rises a club in temperature gauge. Following day I go to cadi seller when I WAS TOLD TO COMPLETE FROM THE LOCAL MNGR. Joe huges and corporate kathy smith to complete, if the repair work they did, not fix our car. Firestone will be responsible! For this to be serviced and fixed. The cadillac dealership preformed ablock & stress test, and my car unsuccessful, they said i've head gaskets dripping, plus they stated that there is no way feasible for firestone to possess missed this about the first check not to mention the 2nd check! Which is my common criticism!!! Against firestone. I place in the claim when i was directed to do this from kathy smith corp. Dave dusack from statements, informs me that kathy and joe might have never decided to do such a thing and firestone isn't responsible. HOWS THAT? They're those who discovered and stated the radiator was the reason for the car over-heating. Dave Dusack was confused over paper-work times as he mentioned the paper-work has got the details & he do not care who I get OR TALK ALSO, TRIGGER IT'S ALL HEARSAY, & AFTER I MENTIONED THERE'S EVIDENCE RECORDED FROM FIRESTONE CUSTOMER, HE EXPLAINED SHOW IT, YOU'VE NO PROOF AND THAT I COULD'NT SHOW SOMETHING & THE ONE THING THEY DID WRONG WAS MISDIAGNOSE OUR CAR. I've been snowballed from FIRESTONE AFTER HAVING BEEN TOGETHER FOR 13 YEARS. Never have i been therefore humilated and insulted and spoken to in this demeaning method i'm such surprise! This isn't around!!!
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