On Saturday, Feb. 26 about 1:00p. M EST We 've placed an Internet order (#194889) of motor engine (mileage 33,229) for our 2002 Subaru Forester S. On www.engineandtransmissionworld.com and instantly paid $1995.00 with credit card.
Unfortunately, We have been forced to cancel our order after we made a shocking discovery about 'Engine and transimmission world' shody business practices from BBB and other consumer advocate agencies. To mention a few as an example, since June more than 120 complaints of various nature have been filed against this 'company' and scored 'F' in it's BBB rating. The complaints from it's innocent victims range from delivering junk motor engines to it's customers and Scamming them by charging 25%' restocking fee' when they return the item.
Actually, according to many complaints reported to consumer protection agencies by these victims, this is it's main method of scam. Here I'm not argueing that charging restocking fee for returned merchandise is unlawfull business practice. It becomes, unethical and unlawful when companies delibarately used it as a method of enriching themselves at the expense of unsuspecting customers.
This is exactly what the above mentioned company is doing here. It advertises on its website unbelievably low mileage motor engines for sale (we began to suspect that they have those engines in their inventory after we observed their sytem generating the same mileage of 33,229 now and again when we placed fake order on their website)
They ship out junk high mileage even sometimes dead engines to its customers fully knowing that the item will be returned to them.in both cases, they have nothing to lose. If the customer returns the item, he/she pays return shipping and 25% "restocking fee" on average about $500.00 per engine. If the customer keeps the engine on the other hand obviously still they enjoy their profit.
In our case, They charged us 25% (498.75) "restocking fee" for the order we canceled with in hours if not days, after we placed. Even before they begin processing the paper work let alone to pull our order. We have material evidence at our desposal to support our claim.
We would like to see our law enforcing agencies intervene in this case and stop them scaming others.
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