Usacomplaints.com » Cars & Transport » Complaint / Review: Brandon Dodge - Service Dept. #652549

Complaint / Review
Brandon Dodge
Service Dept

I'd my automobile set for support to possess two computers changed. Seller changed the computers. I went home and my automobile lit-up just like a Christmas - tree after 3-mile. I switched around and introduced the automobile back and allow the turbo cooldown before switching the motor down. (I had been observing the EGT on my Bullydog). The technology arrived over questioning what occurred and that I told him I went away and lamps arrived on within the splash. He got it back and 30-min later my vehicle was prepared. He explained there is another VIN amount within the pc about the automobile (pcs they simply place in. Ecu and tipm). He explained anything reprogramed a differnt VIN and suspected it had been the Bullydog. After I experienced my vehicle the indicator cable leading in to the plug-in was cut from the Bullydog. I asked the support supervisor Mike and he explained it arrived in like this. I told him which was BS since I had been viewing the Bullydog Method Administration device to hold back for that exhaust gas conditions to cool before closing off the diesel vehicle. He explained the technology informed him it had been like this. Our guess is once the technology unplugged the Bullydog to plug-in his pc he ripped it out. So. I requested a brand new wire from my 4x4 store also it required a couple of months to obtain in simply because they were active. They ultimately changed the cable and System Management Device (Bullydog PMT) was functioning good in-stock position.

Per month later I had been operating within the hills towing and require some additional energy. I visited up the PMT to Efficiency from inventory and nothing happend except only a little red protection lighting. I created another visit to obtain my vehicle in and waited 6 months before they might suit me. The 4x4 store looked over the PMT and stated it had been studying another VIN range in the vehicle and that's why it's not going to work. I got it back again to Brandon Dodge and talked using the same company supervisor. He calls me 24 hours later and stated the TIPM and Bunch are displaying another VIN plus one burned another VIN in to the Bunch. I stated nicely the TIPM is under guarantee (12 weeks, 10k miles and that I had under 4 friday and 5-k). Support supervisor Mike stated Dodge wont protect it since it's another VIN inside it. I told him I understand that's what it did after I went it off the lot before. He explained since I've replacement material on my vehicle I have to spend another $1500.00. He explained the Bullydog perhaps reprogrammed the vin. That Bullydog hasbeen on that vehicle since per month after I purchased 60k miles before. I spoke to Bullydog plus they stated there's no means it might reprogram a VIN within the Bunch. Brandon Dodge wont call into Dodge HQ and keep in touch with them or try to discover what is creating it. They stated Dodge wont guarantee the pc since it's a differnt VIN inside it. Fundamentally they're meaning I ripped out a PC from another vehicle and place it in mine. They wont show Avoid the evening I went it from the store it put a VIN. Bullydog agreed to consult with the technology after I provided it however they stated it's not going to do worthwhile! They wont notice my company again and that I wont get another DODGE. No surprise folks do not get National. No body really wants to take responsibilty.


Offender: Brandon Dodge

Country: USA   State: Colorado   City: Littleton
Site:

Category: Cars & Transport

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