Usacomplaints.com » Cars & Transport » Complaint / Review: Village Automotive Center - RIP OFF - TERRIBLE Customer Service Service. #649684

Complaint / Review
Village Automotive Center
RIP OFF - TERRIBLE Customer Service Service

I work for a large company that protects consumer rights.

BE WARNED, Village Automotive WILL RIP YOU OFF and has TERRIBLE Customer Service!

I towed my Subaru in, due to a defective coil. Village Auto quoted me $796.67. I thought that excessive. When I started asking questions and details, Cory (owner) got pissed off and told me to take my car somewhere else. He said "you have to trust me." I told him I have a right to ASK questions, when it's MY money!

I ended up taking my car to Subaru DEALER (supposedly more expensive) and they only charged me $333.57. Subaru unequivocally told me, as did one other mechanic, that I did NOT need to spend $270. On spark plugs, which Village Auto insisted I needed. Village Automotive tried to OVERCHARGE ME by $463.00.

On top of them trying to "pad the bill, " they also literally "kicked me out of their garage" for asking questions about MY car! BIG THUMBS DOWN ON THIS PLACE. They will rip you off, and have a BAD ATTITUDE!


Offender: Village Automotive Center

Country: USA   State: California   City: Westlake Village
Address: 31505 Agoura Road
Phone: 8188892340

Category: Cars & Transport

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