I have never been treated the way I was treated by Brandon at Larry H Miller Used Car Dealership. This self proclaimed "manager" smelled of cigarettes and alcohol. When he sat down to show me pricing, he showed me a price $2000.00 above what we had been talking about all night. I immediately stood up and handed him back the keys. Rather than saying "thanks, have a nice night." He said "Is this how you always are?" Wow, I thought I was the customer. I looked him right in the eyes and said "Yes".
I have been in professional sales for 15 years. This dealership doesn't have a clue as to how valuable a customer truly is. Apparently the economy has hit the car industry harder than anyone thought because you'd have to be in dire financial circumstance to hire someone as unprofessional as Brandon, especially into a management role. How disappointing.
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