I found the vehicle I wanted and was ready to Purchase It Until I went down to Larry H Miller/Karl Malone's Toyota Dealership and spoke with Brandon, their night Sales manager. He proceeded to treat me and my wife like imbeciles. He treated us like we were stupid kids, and we knew nothing. We did not show him that we had already printed out the blue book pricin gon our trade in and the figure him came back with was appalling when we then let him know we had the report with us he went back and changed the blue book and suddenly it was worth $2000 more we were still unsatisfied with the number but he proceeded to insult us by asking how we could ever paid the amount we did for the car and that no one anywhere would ever pay close to what we were asking arguing that there had to be something wrong even though we assured him of its condition and that it even had brand new tires.
He stated that they would only sell it for near the blue book trade in value which was whatwe were looking to get, when retail for them was over $5000 more and the car had no defects and was considered excellent condition. He tried to offer us fair condition only. He insulted me and my wife's intelligence. His sheer rudeness will not go unheard. I am in the Air Force, I meet and talk to alot of people everyday. The single most effective way of advertising is word of mouth, the only word of mouth I will give is NEGATIVE.
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