On November a DEBIT PURCHASE with my bank cardwas made from COAST 2 COAST INSURANCE, Transaction for the amount of $ 232.00 I was supposed to be purchasing Car Insurance.
I talked to Carl Lee he said he represented the company, explained everything, and the transaction was completed. Then the same day, Carl Lee emailed me to sign papers on line with EchoSign. I did, and he sent me a proof of insurance card (I still have it saved on my computer)
Then I recieved this email... From: Carl Lee
Important Message Regarding Your Auto Insurance-Refund Issued This is an urgent message in reference to your insurance: The business relationship between myself Carl R. Lee Agent/Broker and Superior Access wholesaler insurance distributor has been terminated. It has come to my attention that there were policies that were not uploaded and/or processed in a timely fashion via Superior Access which lead to the dissolution of our business relationship. As such all insurance transactions that fell into this category were closedand fully refunded. As I no longer conduct business with Superior Access. I apologize that your transaction has fallen into this categoryyet, a full refund has been issued should be recieved by you in the mail within 10-14 business days. I apologize for any inconvenience.
Should you have any questions regading this message please feel free to reply to this email or contactme at
I NEVER RECEIVED A REFUND! I then emailed him back asking: in january asking him that i have not receive my refund he ask me for our information and never reply again his number is disconected and the address in inglewood is a house not a business.
It is february 11 and i have not heard or receive a refund.
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