Complaint / review text:
I ordered a rebuilt transmission for my 1996 Suburban. I prepaid via check (big mistake) and now know why they won't accept credit cards.
The transmission arrived late. Once received it was professionally installed but operated properly for only 10 miles (3rd gear failed). The "fix" that Toms River suggested, (add some Lube Gard) did nothing.
The company would not refund the purchase, and would not send a replacement. Their policy "no exceptions" was to have me remove the transmission and send it back to them all at my expense. They would pay for nothing. I pressed the issue with the owner J. R. Stating that if he continued to tell me to "pound sand" it would result in legal action. His response was "I look forward to seeing you in Toms River for the lawsuit. My attorney, who is my sister, looks forward to it.
Do you want to do business with this guy? Learn from my mistake. Stay away from Toms River Transmissions.