Have recently discovered inexpensive flights with Allegiant Air, by November. I flew from Vegas, NV.into Stockton, CA. And was very impressed. I extended to make use of them as my Number 1 airline, I distributed to relatives and buddies who will have also employed Allegiant Flight. It was not until 1/23 after I had the TOUGHEST expertise in my own lifetime. A crisis scenario got up and that I would struggle to create my trip that was making around 3 hours. I visited the Long Beach airport and was aided with a woman from the title of Kimberly Russell. I described my scenario to her and he or she got about the telephone to determine if there is something that they might do to help me, used to do not buy any kind of insurance that will be obviously my issue, she subsequently advised me that there is nothing that may be completed, as she was about the telephone I acquired online only incase and check exactly what the cost of the following trip out might have been. As proven online, it had been $10.01 to travel from Long Beach into Vegas, she advised me that the seats were $15.99, like a spending client, I've the best to request a problem as easy as "exactly why is that? It claims $10.99 online" before Kimberly had an opportunity to clarify, her boss "Lorie Donaldson" says "the costs change, you may be spending $145.00!" I responded with "I am aware, and Kimberly was doing completely good on her very own." Subsequently Lorie Donaldson responds with "Well I'm her boss and also you are BITCHING about $5.00!" I mentioned, whoa your her boss as well as your speaking with completely unprofessional bad language? I proceeded with "it isn't the $5.00, that isn't a problem, I simply wished to understand what I had been spending money on? Its the theory. I had been definitely in surprise with my relative standing apart me, like did that actually only occur? Subsequently from Kimberly's mouth, "I-donot need to assist you to men, I am doing you a benefit, that's my boss!" Again I had been REALLY SURPRISED of the worker that I had been really REMEMBERING supported her boss up when she was definitely within the incorrect. I allow both of the girls realize that I'll certainly be composing a notice for the organization. Subsequently Lorie shouts, " proceed, they'll simply include it the large document they curently have on me." from that time on, I thought like I'd have now been losing my breathing saying other things. Kimberly completed assisting me and that I continued. I'd NEVER suggest Allegiant to ANYBODY again, all due to 1 terrible encounter that I experienced.
Sincerely,
Melissa Millinchamp
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