Usacomplaints.com » Cars & Transport » Complaint / Review: Delta Airlines - Poor customer service. #641315

Complaint / Review
Delta Airlines
Poor customer service

I wrote the next to Delta worrying concerning the Acutely Rude Delta Worker who had been operating in the A12 entrance table in Atlanta on 11 Dec around 17:00 hours for that trip ATL to BWI - After touring from Stuttgart Germany to Woodstock, I had a need to capture my link trip to BWI. The entrance info transformed last second within my layover and that I needed to hurry in one end of the Concorde A towards the other end.

After I came towards the new entrance, there have been many flights info published regarding towards the many different routes. Because it was near to the boarding period, I contacted towards the table and also to the person who had been employed by Delta to request basically was in the correct entrance. He impatiently and rudely barked at me that I had been in the correct entrance. Although I proceeded to place my boarding pass in my own carrier, he fully requested me to take a seat.

Finally, he began taking guests to table the airplane. He was calling on area one and two and that I looked over my boarding pass that we was handed in Stuttgart to find my area info. It had been empty as a result of misprint. Therefore, I proceeded towards the entrance, to table the airplane. He quit me and centered on my chair quantity, he screamed at me and explained that I had been area four before the rest of the guests like I had been also * to understand or study. He also requested me to return and watch for my change.

At this time, the panel was saying for area three guests. A dark aged woman who'd a three move contacted towards the entrance. He screamed at her and informed her it had been not her change however. Within three moments a bright woman contacted to him having a area three move, and he let her undergo. I waited to become the final individual to table the airplane. Then I contacted to him and requested him if it had been okay for me personally to board the airplane today, might he allow me to do this. He angrily took my boarding pass and put it at me in the place of giving it in my experience in general.

I'm a 48-year old lady who operates like a Mature Systems Engineer having a Master's-Degree. I've sailed all over the world (26 nations, 100is of towns) with a myriad of various airlines and that I haven't been handled thus badly in my own lifetime. Where does Delta discover these scumbags as workers? It was my next Delta encounter following the crash-landing encounter I'd about 15 years back. It got me 15 years to obtain the bravery to guide a trip with Delta again.

I resent the truth that Delta workers discover the bravery to ridicule respected guests, ridicule me 3 times inside the 20 units I had been in touch. Additionally, the trip was about 15% complete. There have been about 15 guests left to table the airplane. He definitely had no cause to mistreat a few of the guests as he did. Sadly, I had been unable to study this guy's nameplate that was intentionally damaged. The flight attendants didn't understand his title both.

I requested Delta to determine who this bright guy in his delayed 20is or maybe early 30is with short-hair on the basis of the info I supplied for them. I needed his title and that I desired to understand what type of disciplinary action Delta is likely to be getting. Neither Delta or every other airlines doesn't require a worker such as this individual who lacks the professionalism necessary for their customer support and rudely shouting instructions at their guests who purchase their wages.

Which wasn't all.in my own trip from Stuttgart to Atlanta, among the guests exposed the overhead area and decreased A - 20 lb case on my mind and neck. After I informed the flight attendants, one turned up having a thorn scrap report to create along the records concerning the event. The man refused everything plus they allow it to be. I endured the outward symptoms of the small concussion the next 48 hours. Our throat and neck still affects following a complete month. I really could not think how unprofessional the Delta flight attendants were

It's been three months since I have published to Delta and shock surprise no reaction! I suppose I ought to not anticipate any reputation from Delta after studying the rest of the numerous grievances as of this site! I'll never fly Delta again-even if it had been the only real flight left in the world


Offender: Delta Airlines

Country: USA

Category: Cars & Transport

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