Usacomplaints.com » Cars & Transport » Complaint / Review: Ups - UPS Damaged 1 Pkg & Didn t Deliver Remaining 4. #633700

Complaint / Review
Ups
UPS Damaged 1 Pkg & Didn't Deliver Remaining 4

Our greatest mistake ACTUALLY was purchasing my whole New Year's Event ensemble 2 times before New Year's Event and anticipating that overnight shipping via UPS might really work-out for me personally. *sighs* advantages may be the WORSE DELIVERY SUPPORT. I'd 5 deals which were to become shipped via UPS. I put my purchases on Thursday, December 29 with Victoria's Key and Amazon.com. I selected oneday delivery so my deals might appear 24 hours later on Friday, December 30th. Anything appear to be going well. After I examined all my UPS tracking figures the day of Friday, December 30th all deals were out for shipping.

Well except one. 1 bundle from the 5 whole there is an exclusion directed at it. "damage reported / damage claim under investigationmerchandise is missing. Advantages will notify the sender with additional details. / all merchandise absent, bare carton was removed. Advantages WILL NOTIFY THE SENDER WITH DETAILS OF THE HARM" Goodness gracious!!! Therefore currently 1 of my advantages offers wouldn't be sent to me. Thank heavens which was only a band and never a significant element in my experience. And Amazon instantly released me a complete reimbursement for both product cost and delivery cost. This type of disgrace that Amazon needed to cleanup advantagesis clutter.

So ok. Onto the rest of the 4 deals. I kept examining all day long regarding standing. All of them held the standing out for shipping. I reside in Brooklyn, NYC where the major blizzard attack. And given, there's trouble moving the roads because of insufficient snow removal, etc. I'll acknowledge that. Nevertheless, I actually don't understand how Dominos pizza delivery guys driving small Toyota Corollas, Cablevison specialists, FED-EX shipping men, regular people operating, navigates the roads just good but advantages using their large, large, brown vans can not. They're the only real people that appear to have difficulties with providing something. Yes, okay.

So anyway. After calling advantages about five times through your day regarding my shipping and them showing me it'll certainly be shipped today, I simply experienced anything was not right. But advantages kept showing me, driver continues to be out using the bundle, it is peak-season, motorists may provide up to really overdue (actually stated as overdue as 10:30PM). ROTFL! Exactly what a LAUGH! But I participated all of the bs advantages was giving me despite the fact that I knew better. I've handled advantagesis terrible shipping support for over 10 years. I UNDERSTAND better. I'm used for their ridiculousness.

Ultimately around 8:30PM EST I simply understood that advantages wasn't returning. After being lied to and provided the run-around and me questioning advantages, etc. I had been ultimately informed that there is an EXCLUSION for my 4 deals. "emergency conditions beyond advantages' handle". Oh how did I know advantages would make use of the climate and ideal being an explanation to not provide?

And So I was so livid at this time since I taken care of following day delivery and advantages simply wouldn't provide me a right reply about shipping! They understood they wasn't ready to provide in my experience nowadays for whatever bs reason-they offered! So then I talked to some Bill at advantages who explained my deals could be out for delivery tomorrow. I simply do not trust advantages to actually provide tomorrow. If you will find "intended" crisis problems nowadays beyond advantagesis handle, how is the fact that likely to alter by tomorrow? I requested the advantages consultant may I simply get my own personal deals. Its very humorous that advantages cannot provide in my experience, but I will reach them to get my deals. You will find no crisis problems beyond my handle preventing me. *eyeroll* This consultant Bill will inform me that yes I will get my deals and offered me the handle of 10401 Foster Avenue, Brooklyn NY 11236. That's my local advantages terrible service. I expected him what period I will get my deals. He informs me that very first thing each morning somebody from advantages will-call me to verify a period. However he informs me the nearby service is shut tomorrow (Friday, Dec-31 - New Year's Eve). I expected him the way the heck am I going to have the ability to get my deals when the nearby service is shut then? He explained no concerns I'll be ready to and somebody may contact me. That made NO FEELING in my experience. I simply said whatever. Used to donot think SOMETHING he explained. Bill seemed like he was simply stating something to imagine to provide great customer support.

After I put up using the advantages repetition Bill, unhappy along with his bs support I named both shippers, Victoria's Key and Amazon.com. Victoria's Solution supplied me a complete reimbursement for this terrible advantages low-shipping. Again, Victoria's Key clearing up advantagesis clutter. After which I named Amazon.com and informed them exactly what a terrible advantages encounter I had been having using their deals being shipped. Amazon did a-3-method conference phone with me and advantages. I talked to still another advantages repetition (a lady this time around) who stated the problems beyond advantagesis handle might be weather-related. It may be that they're back drenched with deliveries because of the climate. But ummmm, may somebody please inform me how that's my issue after I taken care of following day shipping? If advantages is back drenched why are they actually taking more following day deals to provide?! But additionally, this repetition explained she's likely to alter the deals standing back again to simply me waiting on shipping tomorrow. She stated the service is definitely shut tomorrow (Friday, Dec-31 - New Year's Eve) and also the next accessible get could be for Wednesday, January 3. Why did Bill provide me various INCORRECT info? Therefore she transformed it back again to me getting the opportunity for delivery tomorrow. Being that my deals are Following Day Air Savers, these deals would be the types being shipped on December 31. But I'm 99% certain my deals will not be shipped. And when they'renot, when advantages does choose to provide I'll simply decline the purchase and deliver the deals back again to Victoria's Strategies and Amazon being they weren't shipped after I required them-and consequently are useless to me anymore.

I'm so tired of advantagesis terrible support and certainly will prevent them like a shipping support no matter what. I'll try to stay glued to Fedex, DHL, actually USPS. And again. The neighborhood advantages service at 10401 Foster Avenue, Brooklyn NY 11236 IS COMPLETELY HORRIBLE!!! I wont actually make an effort to talk to a boss at that area each morning when I was recommended. I'm sure the boss wont provide a darn possibly about my deals.


Offender: Ups

Country: USA   State: New York   City: Brooklyn
Site:

Category: Cars & Transport

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