Complaint / Review
Credit Collection Services
Will not accept a consumers cancellation documents - harrassing phone calls and constant letters

Cancelled my mothers Traverers Policy, in writing, two months beforeTravelers is willing to accept so they sent Credit Collections Services to harrass myMomby phone and mail even after I sent them a registered letter and one phon call to cease all communications. I offered to settle at 75% of the bill but they refused and are still calling. It is really upsetting my mother who now lives with me due to advanced dementia. Gotta get this to stop w/o caving in and paying for a mistake Traveler will not admit!

Travelers Insurance Co. You are a discrace to your customers by retaining CCS. Shame on you!!!